Os 10 Melhores Softwares de Gestão de Comunidades em 2026

Avaliações do melhor software de gestão de comunidades

1. 

   1

   Hivebrite

   Best for highly customizable communities

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Hivebrite is a community engagement platform that covers member management, event organization, content sharing, mentoring programs, and monetization tools across a single branded environment.

   Who Is Hivebrite Best For?

   Hivebrite is a strong fit for alumni networks, professional associations, and nonprofits that need to manage large, structured member communities.

   Why I Picked Hivebrite

   Hivebrite earns its spot on my shortlist because no other platform I've tested gives you this level of control over how a community looks and behaves. You can configure member profile fields, define custom access rules by group or membership tier, and give each sub-community its own visual identity. I especially like the custom member directory filters, which let large organizations surface the right people to the right members without any developer involvement.

   Hivebrite Key Features

   • Journeys: Guide members through step-by-step onboarding or learning sequences using personalized, automated pathways.
   • Event ticketing: Handle event registration, paid ticketing, and payment processing directly within the platform.
   • Orbiit matchmaking: Automatically pair members based on shared interests, goals, or expertise for structured networking.
   • Multi-language and live translation: Let members engage in their preferred language across all community content.

   Hivebrite Integrations

   Hivebrite offers configurable connectors for Salesforce, HubSpot, Zoho, Slack, Blackbaud, and Nxt, as well as integrations with finance tools like Xero and QuickBooks. An API is available for custom integrations, and Zapier support is not clearly documented as a native connection.

   Pros and Cons

   Pros:

   • Built-in job board for member opportunities
   • Searchable member directory with interactive map
   • White-label branding with granular permission controls

   Cons:

   • Event registration tools need further refinement
   • Live feed lacks personalized or algorithmic sorting
   Learn more about Hivebrite:

   • Check out Hivebrite on their website
2. 

   2

   Tribe

   Best for modular user experience design

   • Free demo available
   • From $399/month (billed annually)

   Visit Website

   Customer Rating:4.3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Tribe is a no-code community platform built around a modular, white-label framework that lets you create branded spaces with discussion forums, member directories, and customizable content areas.

   Who Is Tribe Best For?

   Tribe is a strong fit for mid-sized SaaS companies and digital brands that want full control over how their community looks and functions.

   Why I Picked Tribe

   I picked Tribe as one of the best because its modular design approach is genuinely unlike what most community platforms offer. I can toggle individual features on or off, swap navigation layouts, and adjust sidebar and header configurations without writing a single line of code. In practice, that means I can build a product feedback space that looks completely different from the help center space, all within the same platform, and without duplicating setup work.

   Tribe Key Features

   • Spaces: Flexible, permission-based containers that let you organize content into distinct topic areas or community hubs within a single platform.
   • Leaderboards: Automatically ranks your most active members to surface top contributors and encourage ongoing participation.
   • Federated search: Extends community search to pull in results from external knowledge bases or learning tools alongside native content.
   • Badges: Automates member recognition with smart badges tied to contributions, helping reward engagement without manual admin work.

   Tribe Integrations

   Tribe offers pre-built integrations with Slack, HubSpot, Intercom, and Zapier. Salesforce is also supported, and Google Analytics and Mailchimp round out the list of verified connections. An open API is available for developers to build custom integrations.

   Pros and Cons

   Pros:

   • Built-in gamification with badges and leaderboards
   • Embeddable community widgets for external sites
   • Drag-and-drop layout and widget customization

   Cons:

   • Limited built-in direct messaging between members
   • No native mobile app available
   Learn more about Tribe:

   • Check out Tribe on their website
3. 

   3

   Wix Forum

   Best for easy website integration

   • Free plan available
   • From $17/month (billed annually)

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   Wix Forum is a built-in community forum add-on for Wix websites that lets you create discussion boards, organize posts into categories, and manage member interactions directly within your existing Wix site.

   Who Is Wix Forum Best For?

   Wix Forum is a natural fit for small business owners and creators who already run their website on Wix and want to add a community layer without switching platforms.

   Why I Picked Wix Forum

   Wix Forum earns its spot on my shortlist because it removes the biggest friction point in community building: having to manage a separate platform. Since it lives natively inside the Wix ecosystem, your forum shares the same member accounts, site design, and permissions as the rest of your site. I especially like the category-based post organization, which lets you structure discussions by topic so members find relevant conversations quickly. The role-based permission system is also a practical touch, letting you control exactly what guests, members, and site owners can do without any custom configuration.

   Wix Forum Key Features

   • Member profiles: Each forum member gets a dedicated profile page that tracks their activity and contributions across the community.
   • Post pinning and moderation: Owners can pin posts to the top of any category, disable comments, and move or delete posts directly from the live site.
   • Member badges: Built-in badge customization lets you recognize and reward active community members for their participation.
   • Draft post moderation: Submitted posts can be held as drafts for review before going live, giving you control over what gets published in your community.

   Wix Forum Integrations

   Wix Forum doesn't offer standalone native integrations with third-party tools. Instead, it connects natively within the Wix ecosystem, working alongside Wix Members Area, Wix Blog, Wix Groups, and Wix Events & Tickets. The Wix platform itself supports broader integrations through its App Market and Velo development platform, and an API is available for custom integrations.

   Pros and Cons

   Pros:

   • Forum shares existing site member accounts
   • Built-in SEO from user-generated content
   • No-code forum setup on Wix sites

   Cons:

   • Limited topic search and filtering options
   • Only works within the Wix ecosystem
   Learn more about Wix Forum:

   • Check out Wix Forum on their website
4. 

   4

   Khoros

   Best for advanced AI community automation

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Khoros is an enterprise community management platform built around its Aurora AI architecture, combining forums, knowledge bases, idea boards, events, and groups with an integrated AI layer for moderation, content discovery, and automated member engagement.

   Who Is Khoros Best For?

   Khoros is a strong fit for large enterprises and technology companies that need to scale customer-facing communities with AI-driven moderation and self-service support.

   Why I Picked Khoros

   I've included Khoros in my top picks because its Aurora AI architecture goes further than any other platform I've evaluated for AI-driven community automation. I especially like how the Community Language Model trains on your own community's data, so the AI gets sharper over time without feeding your content into a shared model. Answer Assist provides cited, grounded responses to unanswered questions automatically, and the Orchestrator handles routing and lifecycle workflows without relying on an LLM at all.

   Khoros Key Features

   • Gamification and reputation engine: Award badges, rank members on leaderboards, and create tiered expert recognition programs to grow active contributors.
   • Idea boards: Collect, vote on, and track product or community ideas directly within the platform alongside forums and knowledge base content.
   • AI moderation: Automatically monitor posts for safety, policy compliance, and quality, with explanations surfaced to help human moderators take action.
   • Real-time community analytics: Surface unanswered questions, content trends, and community health signals as they happen so you can act on them quickly.

   Khoros Integrations

   Khoros provides native connectors for Salesforce, Zendesk, and HubSpot, and its Flow product connects to messaging channels like WhatsApp, Facebook Messenger, Telegram, and Slack, along with customer care platforms like Freshchat and Front. It also connects with Zapier, and APIs, webhooks, and a developer portal are available for custom integrations.

   Pros and Cons

   Pros:

   • Supports geographically distributed multilingual communities
   • Scales to millions of monthly page views
   • Patented gamification with 100+ trigger events

   Cons:

   • Aurora migration has limited out-of-box reporting
   • Requires developer resources for deep customization
   Learn more about Khoros:

   • Check out Khoros on their website
5. 

   5

   Higher Logic

   Best for AI-driven member personalization

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Higher Logic is an online community platform for associations and B2B companies that combines discussion forums, member engagement tools, AI-driven personalization, and email marketing into a single system.

   Who Is Higher Logic Best For?

   Higher Logic is a strong fit for professional associations and member-based organizations that need a dedicated platform for ongoing member engagement and retention.

   Why I Picked Higher Logic

   I've included Higher Logic in my top picks because I love how its AI features go beyond surface-level content recommendations. Specifically, the AI-driven Smart Newsletters and Smart Campaigns target individual members with content personalized to their actual behavior in the community, not just their job title or segment. I also find the AI Search Assistant genuinely impressive: it pulls answers from both community discussions and external data sources you configure, so members get relevant responses without waiting for staff to reply. That combination of automated personalization and AI-assisted knowledge retrieval is something I haven't seen as deeply baked into other community platforms at this scale.

   Higher Logic Key Features

   • Discussion forums: Host threaded member discussions organized by topic, group, or committee, with moderation tools built in.
   • Automated email campaigns: Send pre-built or custom email campaigns triggered by member behavior, lifecycle stage, or segment.
   • White-label community builder: Configure branded community layouts with customizable navigation, content blocks, and member-facing design elements.
   • Member directory: Give members a searchable directory to find and connect with peers across the community.

   Higher Logic Integrations

   Higher Logic offers a wide range of integrations across its Thrive and Vanilla product lines, including native integrations with Salesforce, Zendesk, Freshdesk, Jira, GitHub, HubSpot, ServiceNow, Zoom, WordPress, and Mailchimp, along with deep connections to over 20 AMS/CRM systems like iMIS, Microsoft Dynamics 365, and Aptify. It also connects with Zapier and provides an API for custom integrations.

   Pros and Cons

   Pros:

   • Built-in mentor and volunteer management tools
   • Group-based forums synced with CRM data
   • AI-powered newsletters personalized to member activity

   Cons:

   • Mobile app and library feel clunky
   • CMS editor requires HTML coding knowledge
   Learn more about Higher Logic:

   • Check out Higher Logic on their website
6. 

   6

   Vanilla Forums

   Best for branded customer engagement hubs

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Vanilla Forums is a customer community platform that gives B2B and B2C companies a branded space for discussion forums, Q&A, self-service support, gamification, and community analytics.

   Who Is Vanilla Forums Best For?

   Vanilla Forums is a strong fit for mid-size to enterprise B2B SaaS companies that want a customer-facing community hub tied to their brand.

   Why I Picked Vanilla Forums

   I've included Vanilla Forums in my top picks because it's one of the few community platforms that treats branding as a core feature rather than an afterthought. The drag-and-drop layout editor lets me reshape page layouts, swap widgets, and build a community that looks like an extension of our own product—without writing any code. I also like how the gamification system ties directly into user roles: badges, points, and leaderboard rankings keep members returning while surfacing your most engaged advocates automatically.

   Vanilla Forums Key Features

   • Federated search: Pull in content from external platforms and make it searchable within the community in one place.
   • AI-suggested answers: Surface relevant replies from past discussions automatically when a member posts a new question.
   • Automation rules: Trigger workflows based on user behavior, post activity, or time-based events without manual intervention.
   • AI Bot Shield: Detects and blocks bot activity in your community using built-in smart protection tools.

   Vanilla Forums Integrations

   Vanilla Forums offers native integrations with Salesforce, Zendesk, Freshdesk, Jira, GitHub, HubSpot, Mailchimp, Productboard, ServiceNow, and Zoom. It also connects with Zapier and provides an API for custom integrations.

   Pros and Cons

   Pros:

   • Reputation engine auto-promotes good content
   • Search results surface within nested conversations
   • Flexible discussion, Q&A, and idea voting formats

   Cons:

   • No built-in daily digest for re-engagement
   • Analytics dashboard lacks filtering beyond date range
   Learn more about Vanilla Forums:

   • Check out Vanilla Forums on their website
7. 

   7

   Amity

   Best for AI-powered customer engagement

   • Not available
   • Pricing upon request

   Visit Website

   

   Amity Social is a community management platform that lets product and development teams embed social features, including feeds, live chat, live streaming, and AI-powered engagement tools, directly into existing apps and digital products.

   Who Is Amity Social Best For?

   Amity Social is a strong fit for product and engineering teams at mid-size to enterprise tech companies that want to build social and community features into an existing app rather than direct users to a separate platform.

   Why I Picked Amity Social

   I've included Amity Social in my top picks because its AI-powered engagement tools go well beyond what most community platforms offer. I especially like the AI content moderation, which automatically flags problematic posts at scale, and the real-time topic analysis, which surfaces what your users are actually discussing so you can act on trends as they emerge. For product teams building communities directly into an app, that combination of automated safety tools and live behavioral insight is hard to find in one SDK-based platform.

   Amity Social Key Features

   • Social feed builder: Customize and embed activity feeds into your app, with controls over post types, reactions, and visibility settings.
   • User roles and permissions: Assign granular roles at the community level to control who can post, moderate, or manage members.
   • Push notifications: Send in-app and push notifications to re-engage users based on activity triggers within the community.
   • SDK and API access: Build and customize community features from scratch using Amity Social's native SDKs for iOS, Android, and web.

   Amity Social Integrations

   Native integrations are not clearly documented. Amity Social is an SDK-based platform designed to be embedded into your existing app or website rather than connect to third-party tools. It provides SDKs for iOS, Android, React Native, Flutter, and web frameworks, along with a full API for custom server-to-server integrations. It's also available on the AWS Marketplace. Zapier support is not clearly available.

   Pros and Cons

   Pros:

   • Modular SDK for custom implementations
   • Live streaming and video built in
   • Embeds community features inside your app

   Cons:

   • Some users report buggy performance
   • Out-of-box UI needs improvement
   Learn more about Amity:

   • Check out Amity on their website
8. 

   8

   vBulletin

   Best for scalable forum management

   • 7-day free trial available
   • From $18.74/month (billed annually)

   Visit Website

   

   vBulletin is a forum-based community platform that gives you threaded discussions, private messaging, user groups, moderation controls, and customizable community spaces in a self-hosted or cloud-hosted setup.

   Who Is vBulletin Best For?

   vBulletin is a strong fit for online communities and fan sites that need a forum-first platform capable of handling large, high-traffic discussion boards.

   Why I Picked vBulletin

   vBulletin earns its spot on my shortlist because it's purpose-built for high-volume forum management in a way that most community platforms simply aren't. I like how its channel and category system lets you organize thousands of threads across deeply nested forum structures without performance degrading as content scales. The user group permission system is also unusually granular—I can control read, post, and moderation rights down to the individual forum level, which matters a lot when managing large, multi-topic communities.

   vBulletin Key Features

   • Private messaging inbox: Members can send and receive direct messages within the community, with inbox, sent, and folder organization built in.
   • Activity stream: A real-time feed that surfaces recent posts, replies, and member actions across the entire community.
   • Built-in blog tool: Members or admins can publish long-form posts alongside forum discussions without leaving the platform.
   • Poll creation: Add single or multiple-choice polls directly to any thread to collect member opinions.

   vBulletin Integrations

   vBulletin 6 includes integration with the Shopify API, letting community operators import products for sale via RSS feed or BBCode. It also offers an LDAP integration add-on that connects vBulletin to an existing LDAP server for single sign-on authentication. vBulletin provides a REST API for custom integrations, but native integrations are otherwise limited compared to other community management platforms.

   Pros and Cons

   Pros:

   • Self-hosted option for full data control
   • Granular user roles and automated moderation rules
   • Handles large volumes of posts well

   Cons:

   • Version migrations are difficult for large communities
   • Design templates feel outdated
   Learn more about vBulletin:

   • Check out vBulletin on their website
9. 

   9

   Orbit App

   Best for professional network building

   • Not available
   • Pricing upon request

   Visit Website

   

   Orbit is a community management platform built specifically for professional groups, where community leaders can manage member profiles, organize sub-groups, host events, and facilitate networking through a searchable member directory and direct messaging.

   Who Is Orbit Best For?

   Orbit is a strong fit for professional associations, alumni networks, and membership organizations that need structured networking tools beyond a typical online forum.

   Why I Picked Orbit

   Orbit earns its spot on my shortlist because its member directory and rich member profiles are genuinely built for professional networking, not just community discussion. I like that members can make their skills, roles, and interests visible across the community, making it easy to find and connect with the right people. The ability to organize members into public or private groups with their own discussions adds structure that professional associations and industry networks specifically need.

   Orbit Key Features

   • Content moderation tools: Remove flagged or inappropriate content and set membership controls, choosing between open, moderated, or invite-only access.
   • Community analytics: Track member activity, engagement trends, and overall community performance through built-in reporting dashboards.
   • Paid membership management: Charge for community access on a one-time or recurring subscription basis with automated online payments.
   • Event management: Build dedicated event communities with shareable public event pages, attendee lists, agenda sharing, and sponsor features.

   Orbit Integrations

   Native integrations are not clearly documented. The platform did not appear to offer native third-party integrations, and Zapier and API support are not clearly documented.

   Pros and Cons

   Pros:

   • Supports paid membership subscriptions natively
   • Built-in event and agenda management
   • Searchable member directory for networking

   Cons:

   • Platform ceased operations in 2023
   • Limited third-party platform connections
   Learn more about Orbit App:

   • Check out Orbit App on their website
10. 

    10

    Orbit.love

    Best for developer community analytics

    • Not available
    • Pricing upon request

    Visit Website

    

    Orbit is a community analytics and member data platform that tracks contributor activity, engagement, and community health signals across developer channels like GitHub, Discord, Slack, and Stack Overflow.

    Who Is Orbit Best For?

    Orbit is a natural fit for developer relations and DevRel programs at tech companies that need data-driven visibility into open-source and developer community engagement.

    Why I Picked Orbit

    I picked Orbit as one of the best because it's the only community management tool built specifically around developer engagement data. What I find most useful is the Orbit Model, a scoring framework that assigns "love" scores to members based on their activity across GitHub, Discord, and Slack, so I can instantly see who's ramping up and who's going dormant. The custom reporting dashboards let me cut that data by activity type, region, or time interval to answer specific questions about where developer engagement is strongest.

    Orbit Key Features

    • Member segmentation: Filter and group community members by tags, activity type, location, or engagement level to organize your member base.
    • Activity timeline: View a chronological log of every interaction a member has had across connected platforms, all within their individual profile.
    • Member notes and tags: Add manual notes, custom tags, and context directly to member profiles to track relationships and offline conversations.
    • Workspace reports: Access pre-built reports on community-wide activity trends, including member growth, platform-level engagement, and activity volume over time.

    Orbit Integrations

    Orbit offers native integrations with GitHub, Slack, Discord, Discourse, LinkedIn, Reddit, Stack Overflow, DEV, and Twitter, pulling community member activity from each platform into a unified workspace. It's also available on Zapier and provides an API for custom integrations.

    Pros and Cons

    Pros:

    • Developer-focused data from GitHub and Discord
    • Built-in engagement scoring per member
    • Cross-channel member activity tracking in one view

    Cons:

    • Few options for deeper data processing
    • Limited actions you can take within Orbit
    Learn more about Orbit.love:

    • Check out Orbit.love on their website