How To Build The World’s Largest Theme Park Fan Site (with Kurt Schmidt from Inside The Magic)

Ben Aston is joined by Kurt Schmidt, Owner of Inside the Magic, an online media company covering theme parks, movies and more. Listen to learn how to build the world's largest theme park fan site.

Interview Highlights

  • Kurt Schmidt is a Credit Union CEO turned media CEO. He acquired the site Inside The Magic four years ago, back in 2018 when it was doing a measly 50 million page views a year. Now it's the largest community of Disney fans in the world. They have got millions and millions of visitors and subscribers. [0:25]
  • Kurt’s transition to a media company CEO started when he felt like he was unfulfilling as a Credit Union CEO. So, he set out to purchase a business. When he found out he could potentially purchase a Disney fan site, Kurt immediately fell in love and said he had to do this. [1:25]
  • At Inside The Magic, the majority of the revenue comes from display ads. When Kurt bought the site, over 50% of revenue was coming from the YouTube channel. Today, very little is coming from the YouTube channel and it's almost all from the website itself. [2:26]
  • When Kurt acquired the business, he thought that there was a cap on how big the site could become and he'd eventually have to buy websites or other businesses to compliment his financial goals. He never, in his wildest dreams, thought that the website by itself could be a very lucrative business that would quite literally change his life forever. [4:15]
  • Some of the initial changes Kurt made were around recovering from some revenue hits. He started jumping into understanding how advertising works because the website that he had purchased was quickly running out of any form of ongoing revenue. [6:29]
  • Kurt took us on a bit of the journey on how he got from where he was back in 2018 to where he is right now. That journey actually first started with shrinking the team. It was in July or August that he had to let a writer go. Then, come September, he had a writer who decided to resign. So, he made his first hire with the website on October 1st of 2018. [9:39]
  • The following summer, that first hire became an editor and started coaching other people that they were hiring. And it just kind of grew from there to where it's almost as if the more content they create, the better received they are by the Google and Facebook algorithms. [10:53]

As long as the content is readable and enjoyable, the algorithms are really rewarding additional content.

Kurt Schmidt
  • In the early days, the commission structure at Inside the Magic was pretty brutal. It was purely based on page views. And if an article didn't get many page views, it was literally possible for a writer to get paid less than a dollar an article. Kurt quickly realized that was not sustainable. So over time, they introduced a base pay formula and then there's additional pay for page views. And as they're evolving the pay structure, there's going to be additional pay for engagement within articles. [12:01]
  • Today's pay structure for a writer, depending on if they're entry level or a more experienced writer, is going to start at $20 to $30 per article. And for an introductory-level writer, if they can achieve 60% of what their average page view is in terms of an article, they'll get an extra $5 per article. And then there's bonus opportunities that go up from there. So they're really incentivized, not that they even have to do as good as average, but they have to get close to average. [12:45]

It's one thing to produce a piece of content, but if no one reads it, it's a little bit of an empty feeling.

Kurt Schmidt
  • At Inside The Magic, they pay their writers every two weeks. Every two weeks they go through this payroll cycle and they do the calculation. They've created some spreadsheets so that a writer can just start plugging in a couple of key numbers and it spits out the amount of pay that they are able to invoice. [16:02]
  • One of the early things that Kurt did was implement MarketMuse into their writing process. MarketMuse creates content briefs and provides suggestions in real-time on topics that you should cover in content. [16:55]
  • Kurt also shares how they plan their content. They give their writers an outline of the things that they would cover. The writer takes this general outline and then they're looking for content that would be successful. And once they find the content, they go ahead. They don't ask permission. So they write the content, they run it through MarketMuse, and then they publish it. [18:53]
  • Kurt and his wife own the company jointly. Kurt is the CEO and his wife is the CFO. Their primary business is Inside The Magic, but they also have five other Disney websites. [22:59]
  • One of Kurt's next priorities is getting more of an operations side for back-office operations. So they need an operations manager. They need someone to help with monetization and they want people more heavily involved in social media. [25:06]
  • Kurt wants to hire a Chief Operations Officer and take himself out of the business. He also wants to hire a CFO, take his wife out of the business and the bookkeepers and the accounting team, just as they expand. [25:47]
  • One of the things that's changed at Inside The Magic is when Kurt bought the business, the Facebook algorithm was really going through a lot of changes and it was harder for content to be noticed. [26:45]
  • The top two places that Kurt's looking at to give them an indication of whether or not things are good or bad are Chartbeat and Google Analytics. [28:29]
  • At Inside The Magic, one way they motivate their team is setting up competitions. Part one of this is still tied to the financial side, but they have every pay period, for their top writers, a competition for who had the best payroll cycle. [32:00]
  • Coming from a finance and Credit Union background, Kurt probably should have a much more robust way of calculating ROI, but there is a certain amount of margins in online publishing that tend to work out really well once you cover your fixed costs. [33:50]

As we get volume up, we know our return on our investment just goes higher and higher.

Kurt Schmidt
  • One of the things they do to make sure there's a safe margin in terms of how much they incentivize the writers is, there are pay caps. And the pay cap really depends on the level of responsibility. [35:25]

As you grow and scale, I found that surprise expenses come into play.

Kurt Schmidt
  • Two and a half years back, they moved to AdThrive and that's the ad network they're with today. But the next phase for Inside The Magic and the business overall is really having diversified revenue sources. So now they're looking at ways that they can add more affiliate revenue. [38:18]
  • The best advice Kurt has ever received is either know your numbers or just be true to yourself as a manager. [42:25]
  • Kurt's personal habits that has contributed most to his success is the way he sinks himself into the numbers and looking at what's working or what's not working. [42:42]
  • Kurt's recommended book is "First, Break All the Rules". [43:38]

Meet Our Guest

Kurt Schmidt is the Owner of Inside the Magic, an online media company covering theme parks, movies and more. He comes from the finance industry and served as CEO in various credit unions throughout his career. He has considerable experience both as an entrepreneur and Credit Union leader. His leadership style and results have been documented in the CreditUnion.com article and NAFCU webinar.

Kurt excels at growing businesses, business model assessment, managing change, and achieving organizational excellence.

photo of kurt schmidt

Having diversified revenue sources, whether we're talking about an online media company or really any business, is hugely important.

Kurt Schmidt

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